The money is in your Streamloots account. You will receive the corresponding money from the packs sold throughout the month, on the 15th of the following month, or the following working day if the 15th is a bank holiday in Spain. You can see the next payout date on your earnings page.

For example, the money of all the chests sold during February will be sent to you on March 15th, using the payment method and the account that you choose in your panel.

Why the 15th?
The law establishes that users have 15 days to request a refund of any online purchase. This law also applies to packs. However Streamloots assumes the costs of any dispute in the different payment platforms, so you don't need to worry about anything.

Check out our "Is money refundable?" article
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