First of all, let us share with you some information about the accounts:
To use Streamloots it's not necessary to connect the platform from which you stream. Streamloots works in the OBS so you can log in with Mixer and stream in twitch. A good practise is to connect all your platforms. Then you can log in with any platform adn you will enter in your main Streamloots account. More info here
Streamloots must have at least one external platform connected. You can unlink accounts if you have more than one connected. This means that if you want to unlink a platform from an account, simply connect an additional account and unlink the one you already had. More info here

This info can be helpful when you have created another account to use Streamloots in other platform. Or maybe you just created another account with other platform and you want to unlink that platform to connect it to your main account.
Once you have all configured, you can send you an email to delete your extra useless account.

To delete an account, send us an email to support@streamloots.com.

In order to verify your identity, please send the email through your associated email.

Your associated email is the email address associated with your Streamloots account (if you have several accounts connected to Streamloots, please use the main one).

Associated email
i.e. If you have a Streamloots account linked with Twitch, Mixer and Youtube. You can go to "My profile" and see what your main streaming platform is. For instance, if you have Mixer as your main streaming platform, and you registered in Mixer with this email address: HiMixer@myemail.com, your associated email will be HiMixer@myemail.com. Therefore, you must send an email to support@streamloots.com from HiMixer@myemail.com.

As the subject, write "Remove account - YourUsernameInStreamloots"

Finally, in the content of the email, please provide us with:
A confirmation that you want to remove the account by writing: "I want to remove my account with the following username: YourUsernameInStreamloots"
Your streamloots page link (only if you are a streamer)
The reason why you want to remove the account (optional).

If you have more than one account and you want to remove one of them in order to connect Streamloots with your main account, take a look to this article. You may unlink the desired platform from your alter account before we remove it.

We will respond to you with the confirmation and an ETA.
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